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01283 732527Frequently Asked Questions
Find quick answers about buying, finance, reservations, delivery, warranties and aftersales.
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01283 732527Send your question to our team by email.
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Get DirectionsYes. You can reserve your chosen car online for £49. The fee is fully refundable and temporarily removes the vehicle from sale while you complete the remaining steps today.
Yes. If you decide not to go ahead, your £49 reservation fee is refunded in full. If you do buy the car, it is deducted from the final price.
Of course. Book a test drive online or call us on 01283 732527 and we will have the car cleaned, fuelled and ready for you when you arrive.
Yes. Tell us your registration and mileage for a free valuation, and we will deduct the agreed value straight from the price of your next car.
Yes. We deliver across the UK. Delivery costs depend on distance, and we will confirm a date and time that suits you before the car leaves our showroom.
Every car comes with a warranty as standard, and you can extend your cover at the point of sale for extra peace of mind.
Our showroom is in Hilton, Derbyshire, just off the A50 between Derby and Burton upon Trent, with plenty of free customer parking.
We offer Hire Purchase (HP) and Personal Contract Purchase (PCP) through a panel of trusted lenders, so we can find a plan that suits your budget.
No. Our soft search eligibility check has no impact on your credit score and shows you which lenders are likely to accept you.
Not always. Many of our lenders offer zero deposit finance, although putting down a deposit or part exchange can lower your monthly payments.
We work with lenders who specialise in all credit profiles, so even if you have had problems in the past we may still be able to help.
Yes. You can settle your agreement early at any time. Your lender will provide a settlement figure, which usually includes a reduction in interest.
Choose your car online or in the showroom, reserve it for £49, arrange finance or payment, then collect it or have it delivered to your door.
In most cases, yes. Once payment or finance is approved and the paperwork is complete, you can drive your new car home the same day.
Every car goes through a multi-point inspection and is fully prepared by our workshop before it is handed over to you.
Yes. Cars are supplied with a fresh MOT where required and a service, so you can drive away with confidence.
We accept bank transfer, debit card and finance. A small portion can be paid by credit card; please ask our team for details.
We use live market data alongside your car's age, mileage, condition and service history to give you a fair and transparent valuation.
Yes. We will contact your lender for a settlement figure, pay off the outstanding balance and deduct it from your part exchange value.
Get an online valuation first. We will then give your car a quick inspection when you visit to confirm the final figure.
Please bring your V5C logbook, service history, MOT certificates, all keys and any finance settlement details.
Yes. We buy cars outright too. Get a free valuation online and we can pay you quickly by bank transfer.
Delivery is priced by distance from our Derbyshire showroom. We will give you an exact quote before you commit to anything.
Most deliveries take place within 3 to 7 days of your purchase being completed, depending on your location and availability.
Absolutely. Many customers prefer to collect in person. We will have your car cleaned, fuelled and ready at an agreed time.
Yes. Our driver can collect your part exchange at the same time as dropping off your new car, as long as it is agreed in advance.
Our driver will walk you through the car, hand over the keys and documents, and answer any questions before you sign for it.